Terms of Service

You must be at least 18 years old to use the Services. If you use the Services on behalf of a business or other organization, you confirm that you have authority to bind that organization to these Terms, and "you" includes that organization.

Some Services may require access to a client portal, shared drive, CRM, or third-party account. You agree to provide accurate information, keep your login credentials secure, and tell us promptly if you believe someone has accessed your account without permission. When you grant us access to your ad accounts, website, CRM, or other systems, you remain the owner of those accounts and are responsible for maintaining appropriate permissions.

You agree that we may communicate with you electronically, including by email, through the Site, or through a client portal. Notices, agreements, invoices, and disclosures we send electronically satisfy any legal requirement that those communications be in writing.

Our Privacy Policy, available at https://adstok.com/privacy-policy, explains how we collect, use, and share information about you. It is part of these Terms.

AdStok provides services that may include SEO and AI search optimization, paid advertising management, creative and brand development, video and content production, web design and development, CRM and marketing automation, Google Business Profile and local SEO, and analytics and conversion tracking. The specific scope, deliverables, timelines, fees, and payment terms for each engagement are set out in the applicable Client Agreement.

Work not described in a Client Agreement is outside scope. We are happy to quote additional work, and any change in scope may change fees and timelines.

We may use subcontractors, freelancers, and software tools, including AI-assisted tools, to help deliver the Services. We remain responsible for work we deliver to you, and we review AI-assisted output before it is delivered.

You keep ownership of the logos, images, video, copy, data, product information, and other materials you provide to us ("Client Materials"). You give AdStok a non-exclusive, worldwide, royalty-free license to use, copy, host, edit, adapt, publish, and distribute Client Materials as needed to perform the Services and to deliver your marketing to the audiences you choose.

You confirm that you have all rights, licenses, and permissions needed for us to use Client Materials this way, and that Client Materials do not infringe anyone's rights or violate any law.

In the course of our work, you may give us access to information about your customers, leads, and contacts ("Contact Data"), for example by connecting your CRM or uploading a list. We use Contact Data only to provide the Services to you and at your direction. We do not sell Contact Data, and we do not share it with third parties except:

• with the software platforms and service providers we use to deliver your campaigns, such as your CRM, email or SMS provider, or ad platform;
• when required by law, subpoena, court order, or other legal process;
• to investigate or prevent fraud, security incidents, illegal activity, threats to safety, or violations of these Terms; or
• as part of a merger, acquisition, financing, or sale of all or part of our business, subject to confidentiality protections.

If someone asks us directly to stop receiving messages sent on your behalf, we will honor that request and make reasonable efforts to let you know.

You are responsible for making sure that your business, your offers, and the campaigns we run for you comply with all applicable laws, regulations, and platform policies. This includes, without limitation, the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Florida Telephone Solicitation Act, the FTC Act, state privacy laws, and the advertising policies of Google, Meta, and other platforms.

In particular, you confirm that:

• you have a lawful basis and all required consents to contact the people in your Contact Data by email, phone, or text message;
• you will keep records of those consents and provide them to us if a carrier, platform, or regulator requests them;
• the claims in your marketing, including pricing, results, testimonials, and licensing, are truthful and can be substantiated; and
• you will not ask us to run any campaign that is unlawful, deceptive, or discriminatory.

We may refuse, pause, or modify any campaign or message we reasonably believe is non-compliant, including suspected spam or unsolicited messaging.

This section applies if you opt in to receive text messages from AdStok, for example by checking an SMS consent box on a form on our Site. Opting in is optional. Providing a phone number alone does not sign you up for text messages.

Program description. AdStok offers two types of text messages. Transactional messages may include appointment confirmations, reminders, inquiry follow-up, and service updates. Marketing messages may include promotions, offers, and marketing updates, and are sent only if you separately consent to them.

Opt-out. You can cancel at any time by replying STOP to any message. We will send one message confirming that you have been unsubscribed, and you will not receive further messages from that program unless you opt in again.

Help. Reply HELP for assistance, or email info@adstok.com.

Message frequency and rates. Message frequency varies. Message and data rates may apply. Contact your wireless provider with questions about your plan.

Carriers. Wireless carriers are not liable for delayed or undelivered messages.

Consent. Consent to receive text messages is not a condition of purchase.

Privacy. We do not share your mobile number or text messaging opt-in data with third parties for their marketing purposes. See our Privacy Policy for details.

This section covers messages sent by AdStok. Text messaging campaigns that we build or operate for our clients are sent on behalf of those clients and are governed by their own terms and consent practices, as described in Section 7.

When using the Services, you agree not to:

• violate any law, regulation, or the rights of any person, including intellectual property and privacy rights;
• harass, threaten, or abuse anyone, including AdStok team members;
• impersonate any person or business, or misrepresent your affiliation with anyone;
• submit false, misleading, or abusive information through our forms;
• sign up, subscribe, or opt in any person without that person's authorization;
• attempt to gain unauthorized access to the Site, our systems, or any client's systems;
• interfere with, disrupt, overload, or impair the Site or Services;
• scrape, copy, mine, or republish Site content using bots or automated tools without our written permission;
• reverse engineer any software, template, or system we provide, except as allowed by law; or
• use the Services for any unlawful, fraudulent, or unauthorized purpose.

If you believe someone is misusing the Services, please let us know at info@adstok.com.

Fees. Fees for each engagement are set out in the applicable Client Agreement or invoice. Unless stated otherwise, fees are in U.S. dollars and do not include taxes, which you are responsible for.

Recurring services. Monthly retainers and other recurring services renew automatically for the billing period stated in your Client Agreement. By signing up for recurring services, you authorize AdStok, or our third-party payment processor, to charge your designated payment method for each billing period, plus applicable taxes, until the services are cancelled.

Cancellation. Unless your Client Agreement says otherwise, you may cancel recurring services by giving written notice to info@adstok.com at least 30 days before your next billing date. Cancellation must come from the account owner or an authorized representative. Inactivity or non-use does not cancel services. Cancellation takes effect at the end of the current billing period, and fees for that period are not refundable.

Project work. One-time projects are billed as described in the Client Agreement, which may require a deposit before work begins. Deposits and fees for work already performed are non-refundable unless the Client Agreement says otherwise.

Advertising spend. Unless your Client Agreement says otherwise, media spend on platforms such as Google, Meta, and others is separate from AdStok's fees and is billed directly to your payment method by those platforms. You are responsible for all ad spend in your accounts.

Late payment. If a payment is late or a charge fails, we may pause work, pause campaigns we manage, or suspend access to deliverables until the balance is paid. We are not responsible for any loss of performance, rankings, or results caused by a pause due to non-payment.

Payment authorization. By providing a payment method, you confirm that you are authorized to use it. Amounts billed may vary based on changes in scope, promotions, or taxes, and you authorize us to charge the corresponding amounts.

Our work relies on third-party platforms, including advertising networks, search engines, social media platforms, website hosting and builders, domain registrars, analytics tools, and CRM, email, and messaging providers. These platforms are controlled by others and governed by their own terms and policies. We are not responsible for their availability, outages, policy changes, pricing changes, account suspensions, ad disapprovals, algorithm updates, or other decisions.

If we register a domain, set up hosting, or create an account on your behalf, we will do so in your name where the platform allows. Where we must hold an account or registration in our name for technical reasons, we will transfer it to you on written request once your account is paid in full, subject to the platform's own transfer rules and any applicable transfer fee.

The Site may link to third-party websites. We do not control or endorse them and are not responsible for their content or practices.

AdStok content. The Site and its content, including the AdStok name, logo, the AdStok Dot System, text, graphics, design, and code, are owned by ADSTOKCOM LLC or its licensors and protected by U.S. and international law. We grant you a limited, non-exclusive, non-transferable, revocable license to view and use the Site for your own business or personal purposes. You may not copy, sell, modify, republish, or create derivative works from Site content without our written permission.

Deliverables. Unless your Client Agreement says otherwise, once you have paid all fees for an engagement in full, AdStok assigns to you ownership of the final deliverables created specifically for you, such as final website designs, logos, ad creative, and videos. Until full payment, AdStok retains ownership and grants you a limited license to use deliverables for review.

What AdStok keeps. AdStok keeps all rights to its pre-existing materials and know-how, including templates, frameworks, processes, code libraries, automation workflows, reporting tools, and general methods, even if they are used in your deliverables. You receive a non-exclusive, perpetual license to use any of these that are built into your final deliverables, solely as part of those deliverables.

Third-party assets. Deliverables may include stock photos, fonts, music, plugins, or other licensed assets. These remain subject to their own license terms, and you are responsible for complying with them and for any renewal fees.

Unless you tell us otherwise in writing, AdStok may identify you as a client and display your name, logo, and examples of the work we created for you on our website, social media, case studies, and sales materials. We will never disclose your confidential information this way. You can ask us to stop at any time by emailing info@adstok.com, and we will remove your materials within a reasonable time.

If you send us ideas, suggestions, or feedback about our Services, you agree that we may use it for any purpose without obligation or compensation to you.

Search rankings, AI search visibility, ad performance, traffic, leads, sales, revenue, and other business outcomes depend on many factors outside our control, including competition, platform algorithms, market conditions, and your own sales process. Any projections, estimates, or examples of past results are illustrations only. AdStok does not guarantee any specific ranking, placement, lead volume, cost per lead, or business result.

We respect the intellectual property rights of others. If you believe that content on the Site infringes a copyright you own or control, send a notice to info@adstok.com that includes a description of the work, the location of the infringing material, your contact information, and a statement that you have a good-faith belief the use is not authorized. We may remove infringing content and end access for repeat infringers.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless ADSTOKCOM LLC and its owners, officers, employees, contractors, and agents (the "AdStok Parties") from any claims, losses, damages, liabilities, fines, costs, and expenses, including reasonable attorneys' fees, arising from: (a) your use of the Services; (b) Client Materials or Contact Data you provide; (c) your products, services, offers, or marketing claims; (d) any message, call, or campaign sent on your behalf, including claims under the TCPA, CAN-SPAM, or similar laws; (e) your violation of these Terms or any law; or (f) your violation of anyone else's rights. We may participate in the defense of any claim with counsel of our choosing.

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ADSTOK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY CONTENT IS COMPLETE OR CURRENT. AS BETWEEN YOU AND ADSTOK, YOU ARE SOLELY RESPONSIBLE FOR RESPONDING TO REQUESTS FROM YOUR OWN CONTACTS ABOUT THEIR PERSONAL INFORMATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE ADSTOK PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, RANKINGS, OR GOODWILL, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

THE TOTAL LIABILITY OF THE ADSTOK PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID ADSTOK FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE CLAIM AROSE.

These limits do not apply to liability that cannot be limited under applicable law, including liability for gross negligence, fraud, or willful misconduct. Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

Please read this section carefully. It affects how disputes are resolved.

Informal resolution first. Before starting any formal proceeding, you and AdStok agree to try to resolve any dispute informally by sending a written description of the dispute to the other party (for AdStok, at info@adstok.com) and negotiating in good faith for at least 30 days.

Binding arbitration. If the dispute is not resolved informally, it will be resolved by confidential, binding arbitration administered by the American Arbitration Association under its applicable rules, held in Palm Beach County, Florida, or by video conference if both parties agree. The Federal Arbitration Act governs this section. The arbitrator may award any relief available in court on an individual basis.

Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive relief in court to protect its intellectual property or confidential information.

Class action waiver. You and AdStok agree that disputes will be resolved only on an individual basis and not as a class action, class arbitration, or other representative proceeding.

Time limit. Any claim must be filed within one year after it arises, or it is permanently barred, to the extent permitted by law.

Opt-out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing info@adstok.com with your full name and a clear statement that you are opting out of arbitration. If you opt out, disputes will be resolved as described in Section 21.

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute not subject to arbitration will be resolved exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the jurisdiction of those courts.

You agree to comply with all applicable U.S. export control, sanctions, and anti-corruption laws in connection with the Services. You confirm that you are not located in a country subject to comprehensive U.S. sanctions and are not on any U.S. government list of restricted or prohibited parties.

We may suspend or end your access to the Site or Services at any time if we reasonably believe you have violated these Terms or the law, if you fail to pay, or if continuing would expose AdStok to legal or platform risk. Termination of a specific engagement is governed by your Client Agreement. Sections that by their nature should survive, including those on fees owed, intellectual property, indemnification, disclaimers, limitation of liability, and dispute resolution, will survive termination.

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and change the "Last Updated" date above. For material changes, we may also notify active clients by email. Your continued use of the Services after the update takes effect means you accept the revised Terms.

These Terms, together with the Privacy Policy and any Client Agreement, are the entire agreement between you and AdStok about the Services. Any additional or conflicting terms in your purchase orders or other documents do not apply unless we agree in writing. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of our business. Section headings are for convenience only. These Terms may be accepted electronically.

ADSTOKCOM LLC, doing business as AdStok

Email: info@adstok.com